Frequently Asked Questions

Q. What kind of services do you provide?

A. ADINA Home Care Services Ltd provides companionship care and personal care services.
Our Home care services are designed to provide assistance with those activities that elders and adults with disabilities need help with in order to be able to stay at home safely and with dignity. Our home care services may include fall prevention, medication and fluids reminders, light housekeeping, grooming or bathing assistance and running errands.

Q. What does the term ageing in place mean?

A. Ageing in place refers to the ability for any person to grow old gracefully in their own home or that of their family. It is the opposite of institutional residential care, such as that of a Nursing home. Sometimes it may mean the ability with extra help to stay in an assisted living facility as well.

Q. Do you provide services in assisted living facilities?

A. Yes. People sometimes discover that the assistance provided in an assisted living facility is not sufficient to enable them to remain independent. In these cases ADINA Home Care Ltd provides a qualified caregiver to make this possible, if this is allowed in the assisted living facility and nursing home.

Q. How quickly can ADINA Home Care Ltd services be provided/started?

A. Generally services can be provided within a 48 hour period and often the same day.

Q. Can I change the schedule if I have appointments to keep?

A. Schedule changes are easily accomplished with as little as 1 week's notice. Our philosophy is to make the schedule work for the family. “Let’s make it clear” You come first. Your needs, requests and schedule. We will do everything possible to make sure the schedule you want is the schedule you get where possible.

Q. How do I start with ADINA Home Care Services Ltd?

A. Call 0208 426-0162. We will have our specialised Care Coordinator or Deputy Manager come to your home and conduct a free no obligation assessment. We will then identify the correct caregivers who have the skills, personality and availability to assist you. You will then be able to meet the caregiver and with your approval, they will commence working for you at your leisure.

Q. How can ADINA Home Care Services Ltd help your loved ones?

A. The options are almost unlimited. When you choose ADINA Home Care Services Ltd, we will create a plan for care that addresses your loved ones individual needs. Care is always scheduled for the times you need it and can be modified if needed to adjust to changing needs. The care services we provide can accommodate a wide range of needs included companion care, personal care, palliative care, post hospital stay care, social care, dementia and Alzheimer care and end of life care.

Through our continuing care services we are able to provide quality, competent and supportive care that enriches the lives of those we serve.